The High 5 Pipedrive Alternate options for 2024


  • Greatest for AI-powered forecasting and insights: Salesforce
  • Greatest free different with core CRM options: HubSpot
  • Greatest different for advertising and marketing and lead technology instruments: Zoho CRM
  • Greatest for managing initiatives with kanban boards: monday sales CRM
  • Greatest for integrating with Google Workspace: Copper

Pipedrive is a customer relationship management tool that gives gross sales software program, electronic mail software program and over 400 potential integrations. Its CRM platform acts as a centralized gross sales hub for reps to collaborate, optimize their present processes and generate correct forecasting. Whereas the device is praised for the consumer interface and buyer help, there are related suppliers which may align higher with your enterprise wants.

High Pipedrive rivals and options: Comparability desk

Pipedrive is considered one of our top general CRM software, particularly for its visible pipelines, easy-to-use constructing instruments and key add-on upgrades. To exhibit how Pipedrive may fare in opposition to different well-liked instruments, we’ve highlighted some key options companies contemplate when choosing CRM software program. Our Pipedrive review dives deeper into the software program’s most notable options, breaks down its pricing plans and summarizes its prime execs and cons.

In any other case, some stand-out CRM options we’ve referred to as out to match the options embrace AI-powered instruments, how intuitive their pipeline and deal administration are, what sort of integrations are provided and lastly, what superior reporting instruments may be discovered throughout the platform.

Software programAI-powered instrumentsPipeline administrationNative and third-party integrationsSuperior reporting optionsPricing*
PipedriveSureSureThird-party solelyRestricted$14 per consumer per thirty days
SalesforceSureSureEachSure$25 per consumer per thirty days
HubSpotSureSureEachSureFree beginning value
Zoho CRMSureSureEachRestrictedFree beginning value
Monday Sales CRMRestrictedSureThird-party solelySure$12 per consumer per thirty days
CopperRestrictedSureThird-party solelySure$23 per consumer per thirty days

*Worth when billed yearly.

Salesforce: Greatest for AI-powered forecasting and insights

Salesforce logo.
Picture: Salesforce

Salesforce affords superior AI instruments for any stage of a gross sales course of, from purchaser engagement, workforce collaboration, gross sales packages, analytics to CPQ and billing. Customers can run, replace and handle forecasts with dwell rollups of real-time visible indicators. Reps have entry to historic tendencies in addition to AI predictions. After operating alternative well being indicators, reps may be guided by AI deal insights to drive concentrate on the suitable actions to maneuver offers ahead.

Pricing

  • Starter Suite: $25 per consumer per thirty days, billed yearly. Customers get account, contact, lead and alternative administration, in addition to the cell app, electronic mail integration and extra.
  • Skilled: $80 per consumer per thirty days, billed yearly. The Skilled plan consists of all that’s present in Starter Suite plus Gross sales Cloud, full offline performance and extra.
  • Enterprise: $165 per consumer per thirty days, billed yearly. This tier affords alternative scoring and deal insights, plus information synchronization and harmonization.
  • Limitless: $330 per consumer per thirty days, billed yearly. The Limitless tier consists of all talked about options above, plus Developer Professional sandbox, lead scoring and 5 Marketing campaign Affect campaigns per alternative.
  • Einstein 1 Gross sales: $500 per consumer per thirty days, billed yearly. This tier consists of all Salesforce CRM options like collaboration instruments, information shares and Slack and extra.

Options

  • Income and efficiency insights: Establish and reduce pipeline dangers with improved forecast accuracy round rep exercise and ongoing offers.
  • Gross sales cadences: Give reps detailed directions on prospect new leads, together with when and full electronic mail, cellphone and social touches.
  • Purchaser assistant: Use AI-powered webforms to speak with potential leads on-line and join consumers with essentially the most related product info.
Example Salesforce reporting dashboard.
Determine A: Pattern Salesforce Income Intelligence dashboard. Picture: Salesforce

Salesforce execs and cons

ProfessionalsCons
Prolonged free trial of 30 days.Generally is a pricey possibility for small companies.
Superior AI and automation options.Doesn’t provide a restricted free model of the software program.
Platform may be scaled to match wants of any enterprise dimension.Customers report a steep studying curve.

Why we selected Salesforce

Salesforce is a cloud-based platform that mixes trusted AI and information to energy gross sales and advertising and marketing groups. It affords custom-made {industry} options for a wide range of enterprise varieties comparable to automotive, communications, schooling, monetary providers and extra. Whereas its premium tiers are dear in comparison with others on this listing, Salesforce markets itself as a device for small companies simply as a lot as enterprises.

Salesforce is a CRM designed with many highly effective options. Due to this, some customers with restricted assets or experience on CRM instruments may discover it over-complicated or onerous to arrange. Pipedrive’s affordability and 24/7 help on all plans could be extra engaging to a startup.

To study extra about this supplier, head over to our Salesforce review.

HubSpot: Greatest free different with core CRM options

HubSpot logo.
Picture: HubSpot

HubSpot is well-liked CRM software program that may be applied by gross sales groups, entrepreneurs, customer support groups and operation managers. Its free CRM device makes it a standout supplier with entry for as much as 2,500 customers, which is drastically above the {industry} common of two to 5 customers free of charge plans. Its free tier additionally affords extra core CRM options than others, comparable to assembly scheduler, electronic mail templates, firm insights and reporting dashboards. This makes it an inexpensive and feature-rich different.

Pricing

  • Free CRM: Free for as much as 2,500 customers with contact administration, quotes, dwell chat and extra.
  • Gross sales Hub Starter: $15 per seat per thirty days, billed yearly, or $20 when billed month-to-month. The Starter plan consists of all free instruments, plus easy automation, e-signature, dialog routing and extra.
  • Gross sales Hub Skilled: $90 per seat per thirty days, billed yearly, or $100 when billed month-to-month, plus a one-time $1,500 onboarding payment. This plan consists of all Starter options and prospecting workspace, playbooks, forecasting and extra.
  • Gross sales Hub Enterprise: $150 per seat per thirty days, with an annual dedication and one-time $3,500 onboarding payment. Customers of this plan obtain all Skilled instruments, plus superior permissions, predictive lead scoring, dialog intelligence and lead type routing.

Options

  • AI electronic mail author: Use AI to create efficient gross sales outreach emails in a fraction of the time whereas boosting electronic mail advertising and marketing campaigns.
  • Firm insights: Populate present contacts with insightful firm particulars from HubSpot’s personal database of over 20 million companies.
  • Lead monitoring: Create customized standards to routinely rating and prioritize leads whereas gaining full visibility into each lead’s journey with your enterprise.
HubSpot AI email writer.
Determine B: HubSpot AI content material maker. Picture: HubSpot

HubSpot execs and cons

ProfessionalsCons
Affords reductions for certified companies like nonprofits and startups.Doesn’t provide a free trial of the device.
Customers report straightforward and fast onboarding.Free plan customers can’t entry dwell buyer help.
Customers report a easy and intuitive interface.The upper premium tiers may be costly with the extra add-ons.

Why we selected HubSpot

HubSpot’s all-in-one platform affords instruments for managing gross sales, advertising and marketing and customer support processes. Its free CRM and customized pipeline builder make it straightforward to scale up or down to suit any group’s gross sales and buyer administration wants. Whereas its premium tiers are costlier, they’re catering extra to bigger companies which have an allotted funds.

HubSpot affords extra third-party integrations than Pipedrive. And whereas Pipedrive helps with easy automations and workflows, HubSpot permits for distinctive automations all through a enterprise’ gross sales course of. Learn our full comparability of HubSpot vs. Pipedrive for much more info on how these two suppliers stack up in opposition to one another.

Head over to our impartial HubSpot review for extra.

Options

  • Omnichannel communication: Join with prospects by means of a number of channels comparable to social media, dwell chat, electronic mail, webforms and occasions, all whereas conserving info centralized.
  • AI-powered assistant: Make the most of Zia, the conversational gross sales assistant that may collect info, take notes, predict gross sales outcomes and automate repetitive duties.
  • Journey orchestration: Create advanced and cross-functional paths that outline what occurs at numerous levels of your buyer journey, which personalizes their expertise with your enterprise.
Zoho CRM social media activity tracker.
Determine C: Omnichannel exercise monitoring by way of social media. Picture: Zoho CRM

Zoho CRM execs and cons

ProfessionalsCons
15-day free trial.Solely affords 8/5 buyer help.
Superior gross sales and advertising and marketing instruments.Customers report restricted platform tutorials and group consumer assets.
Affords strong social media integrations comparable to LinkedIn, Meta and extra.Free CRM tier doesn’t provide social integrations.

Why we selected Zoho CRM

Zoho CRM is a well-liked CRM for the way it assists customer-facing groups with strong automations, digestible analytics and customized options. With over 800 apps for attainable integration, the device may be rapidly built-in into a company’s present gross sales course of and tech stack. Its AI options are additionally superior in comparison with others on this listing if companies can afford the upper two pricing tiers.

In comparison with Pipedrive, Zoho CRM affords a good mixture of options for the fee. Zoho CRM’s free tier can also be a standout providing since Pipedrive doesn’t have one. Zoho CRM’s trendy CRM interface and hyperfocus on industry-specific options make it a really versatile device for nearly any enterprise.

For extra particulars, learn our Zoho CRM review.

monday gross sales CRM: Greatest for managing initiatives with kanban boards

monday sales CRM logo.
Picture: monday gross sales CRM

The gross sales dashboard supplied by monday gross sales CRM can hold monitor of deal pipelines, targets and workforce efficiency. Customers can perceive activity progress at a look, making it straightforward to determine and forestall inefficiency. The kanban pipelines make the most of drag-and-drop instruments that make the view completely customizable with intuitive color-coding. This view permits customers to handle all communication and workflows in a single place by means of sensible sorting and filtering.

Pricing

  • Fundamental CRM: $12 per consumer per thirty days, billed yearly, or $15 when billed month-to-month. This tier affords limitless pipelines, boards and contacts, in addition to templates for lead, contact and deal administration.
  • Commonplace CRM: $17 per consumer per thirty days, billed yearly, or $20 when billed month-to-month. This consists of superior account, contact and deal administration, two-way electronic mail integration with Gmail and Outlook, and an AI electronic mail generator.
  • Professional CRM: $28 per consumer per thirty days, billed yearly, or $33 when billed month-to-month. This tier consists of gross sales forecasting, electronic mail templates with customized parameters, mass emails and added integrations.
  • Enterprise CRM: Contact monday.com for a quote. This tier affords lead scoring, workforce objectives and superior analytics.

Options

  • Knowledge importing: Import all present leads, contacts and accounts from Excel by means of an API instantly into monday and merge any duplicate information.
  • Exercise monitoring: Entry previous emails or any gross sales exercise with a shopper from wherever with the monday gross sales CRM cell app.
  • Gross sales forecasting: Leverage real-time studies to trace forecasted offers vs. precise gross sales.
monday sales CRM contact import.
Determine D: Contact information import instance. Picture: monday gross sales CRM

monday gross sales CRM execs and cons

ProfessionalsCons
14-day free trial.Lead scoring is barely obtainable within the highest-paid tier.
Affords limitless contacts with each subscription.HIPAA compliance is barely obtainable for the highest-paid tier.
Supplies superior collaboration instruments for workforce members.Doesn’t present a scaled again model of the device free of charge.

Why we selected monday gross sales CRM

monday.com is a robust venture administration and collaboration platform. Its monday gross sales CRM software program affords good primary options for startups and small companies. monday gross sales CRM additionally affords limitless consumer permissions and is SOC 2-compliant with AES-256 encryption, offering wanted privateness and safety for information.

Each Pipedrive and monday gross sales CRM provide related pipeline monitoring interface and cell apps for iOS and Android. monday gross sales CRM’s AI-powered instruments are all nonetheless presently in a beta part and are solely obtainable by means of a paid add-on. Total, monday gross sales CRM pricing plans are barely decrease than Pipedrive’s, however that doesn’t embrace any add-on options companies may require.

Take a look at our monday sales CRM review for extra about this supplier.

Copper: Greatest for integrating with Google Workspace

Copper logo
Picture: Copper

Copper’s CRM integration with the whole Google Workspace means customers don’t want to modify tabs so as to add leads, monitor electronic mail conversations, discover recordsdata and handle duties. Companies can streamline contact administration efforts by including new contacts instantly from Gmail and Calendar. Recordsdata and Google Docs sync to Copper contact information routinely from the Drive.

Pricing

  • Fundamental: $23 per consumer per thirty days, billed yearly, or $29 per consumer per thirty days, billed month-to-month. This plan helps as much as 2,500 contacts, activity automation, electronic mail templates and customizable pipelines.
  • Skilled: $59 per consumer per thirty days, billed yearly, or $69 per consumer per thirty days, billed month-to-month. The Skilled plan affords all Fundamental options, plus bulk emails, gross sales automations, reporting templates library and extra.
  • Enterprise: $99 per consumer per thirty days, billed yearly, or $134 per consumer per thirty days, billed month-to-month. This tier comes with all talked about options, plus lead scoring, electronic mail scheduling and social media integrations.

Options

  • Reporting templates: Run new studies with only a few clicks with prebuilt templates.
  • Contact administration: Tag, filter and kind all leads, contacts and purchasers by any standards. Then save these lists by contact sort for future searches.
  • Electronic mail drip campaigns: Save time by creating drip campaigns that have interaction with leads by means of automated emails despatched in a nurturing sequence.

Determine E: Copper reporting templates dashboard. Picture: Copper

Copper execs and cons

ProfessionalsCons
14-day free trial.Fundamental tier solely integrates with Zapier.
Seamless integrations with Google Workspace.Not scalable for bigger enterprises.
Affords in-person coaching, webinars, dwell on-line help and video assets for customers.Customers report some issues when onboarding and implementing the device.

Why we selected Copper

Copper is a CRM answer focused at small to mid-sized companies. It integrates nicely with Google, however it’s not essentially the most inexpensive possibility on this listing. Whereas a lot of its primary options are solely limitless on higher-tier plans, customers do reward its clear interface and native advertising and marketing instruments.

Pipedrive affords limitless consumer limits on all plans, whereas Copper limits the variety of customers on its Fundamental plan. Additionally, Pipedrive can invoice firms in several currencies, together with USD, EUR and GBP, and Copper solely helps USD. This makes Pipedrive a standout alternative for bigger worldwide firms searching for a CRM answer.

Do you want an alternative choice to Pipedrive?

Pipedrive is a well-rounded CRM that can provide a small to mid-sized business all of the instruments they want for efficient deal administration. Because the CRM software program market can provide broad-solutions simply as a lot as area of interest industry-specific options, it’s price understanding the place Pipedrive may fall quick earlier than committing to an annual subscription. So in case you’re an enterprise-sized group with a considerable amount of contacts, information and customers to contemplate when choosing a supplier, there are different suppliers to contemplate first.

Pipedrive’s largest drawback in comparison with its hottest options is that there isn’t a free model of its device obtainable, even with a capped variety of customers. Free CRM software has been rising in reputation for his or her apparent affordability and restricted entry to sure core options. They provide the potential for distinctive add-ons and scalability to a premium subscription solely when wanted.

Relying on the wants, assets and information base of your enterprise, Pipedrive’s straightforwardness and minimalist UX/UI could be a restraint. If your enterprise has the bandwidth to contemplate an open-source CRM as an alternative, there may be advantages from further customization. This gained’t be the case for everybody, however the advantages of price effectiveness, customizations and fast enhancements or bug fixes are price wanting into.

Evaluate methodology

Every different supplier I discussed above was scored in opposition to a rubric with outlined standards and subcategories of CRM {industry} requirements. I used that rubric and an in-house algorithm to calculate an general star ranking. These scores and the best use circumstances I assign to every different are then in comparison with Pipedrive’s choices to determine any gaps in capabilities.

Here’s a breakdown of the scoring standards I adopted:

  • Price: Weighted 25% of the full rating.
  • Core options: Weighted 25% of the full rating.
  • Customizations: Weighted 15% of the full rating.
  • Integrations: Weighted 15% of the full rating.
  • Ease of use: Weighted 10% of the full rating.
  • Buyer help: Weighted 10% of the full rating.



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