Ease of Use, Pricing, Professionals & Cons

Confluence overview

Beginning value$5.75 per consumer per 30 days
Key options

  • Information base creation.
  • 70+ templates.
  • Superior search.
  • Actual-time collaboration and modifying.

When you’re in search of a versatile venture administration resolution for collaboration, then it is best to think about Confluence by Atlassian. Confluence syncs with different Atlassian initiatives, together with Jira and Trello, and provides the superb safety measures that Atlassian is thought for. It  might be accessed through your net browser and thru iOS and Android cellular apps. This Confluence overview is designed to supply curious groups decision-making details about the software program.

We additionally need to word that whereas some present accounts might be hosted on-premises, Atlassian just isn’t accepting new licenses and is ending assist for self-hosted servers in February 2024.

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What’s Confluence?

Confluence logo
Picture: Confluence emblem

Confluence is a information, collaboration and project management software app. Groups can use it for venture administration, useful resource administration, reporting and doc customization. Groups can even be capable to use different Atlassian merchandise, like Jira, to spice up venture capabilities.

Fingers-on Confluence overview outcomes

First impressions gathered from utilizing Confluence are typically optimistic. The consumer interface is straightforward and geared in direction of displaying your paperwork. By way of work visualization, there isn’t practically as a lot as one can find in different venture instruments like timelines and desk views. Inside paperwork, you may have tables, multimedia, roadmaps and schedules, however your dashboard itself could be very plain. The shortage of litter makes it straightforward to arrange venture paperwork, and the power to create new work areas helps to handle your “pages” or paperwork.

Ease of use4.2/5
Service and assist4.4/5

Confluence pricing: 4.4/5

Pricing PlanPrice/month (per consumer, billed month-to-month)Price/12 months (per 1-10 customers, billed yearly)
EnterpriseSee gross salesSee gross sales

The principle distinction between month-to-month and annual pricing is the variety of seats you want. When you want one seat or lower than 10, then you definitely pay per consumer month-to-month. The annual plans are for purchasing a set of 10 minimal licenses for the 12 months.


The eternally free plan covers as much as 10 customers and provides 2 GB of storage in addition to limitless areas and pages. Due to the cap on customers, that is finest for particular person use and really small groups.


The Commonplace plan prices $6.05 per consumer per 30 days, billed month-to-month, for as much as 50,000 customers. This plan provides 250 GB of file storage, native enterprise hours buyer assist and the power to ask collaborators as company. A 7-day free trial is on the market for this plan.


The Premium plan prices $11.55 per consumer per 30 days, billed month-to-month. This plan consists of limitless storage, analytics, 24/7 premium assist, workforce calendars and 99.9% uptime SLA. A 7-day free trial is on the market for this plan.


The Enterprise plan requires you to contact the gross sales workforce to get a customized quote. This plan consists of limitless websites, Atlassian Entry safety, 24/7 enterprise assist and 99.95% uptime SLA.

Core Confluence options: 4.6/5

Confluence offers various venture and job administration choices for groups. It may provide excessive versatility because of all its options, however it may be overwhelming to decide on too. We break down some hallmarks that outline the software program.

Doc creation

Confluence permits groups to create and handle information bases to encourage info sharing and transparency. First, begin by making a website, then create areas inside that website and populate every area with particular person pages (Determine A). Add completely different design parts, resembling a video, pictures, graph and/or desk, to interrupt up the textual content or embody dynamic content material utilizing macros. Hit Publish once you’re accomplished making edits and able to share your web page with the remainder of your workforce.

Determine A

Confluence document creation


You’ll be able to create your personal pages from scratch, however it will likely be a lot quicker should you benefit from Confluence’s pre-built templates (Determine B). Select from greater than 70 templates throughout all kinds of classes, together with enterprise technique, human sources, advertising and gross sales, product administration and software program improvement. Create a web page utilizing a template and add it to your website with simply two clicks, or create your personal template from an present web page.

Determine B

Confluence templates

Group and search

As your information base grows to tons of of pages, you want to have the ability to discover content material inside it simply. You’ll be able to hold issues organized with a nested web page tree and use area shortcuts to navigate to often-used pages. Confluence additionally provides a sophisticated search operate (Determine C) that permits you to use boolean operators and different parts to seek out precisely what you want. Seek for equally spelled phrases, phrases in proximity or phrases inside a sure alphabetical vary to seek out precisely what you want.

Determine C

Confluence organization

Group collaboration

Information bases aren’t created in a vacuum, and Confluence makes it straightforward to collaborate with workforce members on creating and modifying paperwork in real-time. You’ll be able to invite customers and alter permissions in order that areas and pages are shared with the suitable folks. You may as well depart a touch upon a web page (Determine D), notify a teammate with an @ point out or like a remark to acknowledge that you just’ve learn it.

Determine D

Confluence collaboration

Challenge administration

Whereas Confluence was primarily designed for information administration, not venture administration, it does provide some venture administration options — simply not as many as Trello and Jira. You’ll be able to create, share and replace venture plans within the instrument, which provides a handful of pre-built venture administration templates. You may as well assign duties with @ mentions (Determine E) and hold everybody up to date with standing updates on the venture plan.

Determine E

Confluence project management

Confluence integrations

Along with integrating with Atlassian merchandise, Confluence additionally provides pre-built integrations with third-party apps. Among the hottest are:

  • Google Drive: Add a Google hyperlink to a Confluence web page, and the Google file will mechanically populate in Confluence.
  • Microsoft Groups: Search, create and share Confluence pages in Groups.
  • Slack: Reply to Confluence feedback in Slack so that you don’t have to change home windows.
  • Lucidchart: Make, edit and embed diagrams in your Confluence web page.
  • Draw.io: Construct flowcharts and diagrams in your Confluence pages.
  • Google Analytics: Monitor and perceive how customers are participating along with your Confluence pages.

Determine F

Confluence integrations

Confluence ease of use: 4.2/5

New groups can profit from Confluence’s fashionable consumer interface. It’s easy to navigate and is on the market in cellular variations as properly. It doesn’t have as many customization choices as its sister venture administration instrument, Jira, however that may be a bonus for groups that favor much less litter.

Confluence customer support and assist: 4.4/5

In the case of buyer satisfaction, Confluence has optimistic suggestions on third-party overview websites. The software program provides each free sources and paid assist plans for its subscriptions.

Group discussion board

Within the software program’s discussion board, customers can begin a dialogue, ask questions or discover already answered threads. The Atlassian workforce can even speak about updates and options which are altering or being added. It helps to remain up to date even should you don’t instantly need assistance.

Assist plans

Entry to assist is proscribed throughout plans. The free model solely has group assist and documentation, whereas the Commonplace plan has assist throughout common enterprise hours. Premium upgrades you to 24/7 precedence assist, and the Enterprise plan has each precedence assist and entry to a number of confluence clouds beneath one license.

Documentation and built-in tutorials

All plans have equal entry to assist articles within the Confluence Cloud sources for software program documentation. You will discover articles for setup in addition to difficult processes like managing account permissions or extending the performance of your website. For getting began, the software program additionally consists of built-in guides to elucidate completely different functionalities.

Confluence execs and cons

Limitless areas and pages on the free plan.Should improve to Premium for workforce calendars.
Integrates seamlessly with different Atlassian merchandise like Jira and Trello.Want an exterior app for Gantt charts.
Glorious security measures like all Atlassian merchandise.Native time-tracking function is rudimentary.
Superior search with a number of operators pinpoints content material even in huge information bases.Exterior add-ons rapidly improve the value.
Intuitive, user-friendly interface.No Kanban board or budgeting instruments.
Strong permissions and visitor/consumer entry.

Finest makes use of for Confluence

Confluence is an superior resolution for initiatives with loads of writing, scheduling, information group and real-time collaboration. Nonetheless, the software program lacks extra superior options that devoted venture administration apps have, resembling Gantt charts and Kanban boards.

Beneath are among the very best situations for utilizing the software program. This doesn’t imply you may’t strive the software program out since you need a few of its options. It may nonetheless be an incredible match for you, and for the capabilities it lacks, you too can sync with Jira to fill the gaps. See our Jira vs. Confluence comparison to be taught extra concerning the variations between the 2 platforms.

Information administration

Confluence is a superb selection for groups that want information administration and file-sharing capabilities that transcend making a easy wiki. Its interface is intuitive and extremely visible, and it provides far more prospects than Google Docs or Microsoft Phrase. Its collaboration instruments make it straightforward to work with teammates to create and edit paperwork and information, and it provides glorious safety measures to safeguard your info. Its superior search additionally makes it straightforward to seek out the precise web page you’re in search of, even in an enormous information base with tons of or 1000’s of pages.

Easy venture administration

Whereas Confluence can be utilized for simple project management, it’s not the suitable selection for companies that want extra sturdy job and venture administration options. The instrument’s time-tracking function is rudimentary in comparison with alternate options; you will need to pay for an additional add-on to get Gantt charts, and it lacks Kanban boards and budgeting instruments fully.

Doc constructing

The venture administration instrument is very fitted to doc era. In its paperwork, you will get began rapidly with enterprise operations templates. It has templates for conferences, scheduling, weblog posts, diagrams and even capability planning.

Confluence alternate options and rivals

Confluence’s information administration instruments may be too superior for groups that simply have to create a easy wiki. On the flip aspect, its venture administration options aren’t sturdy sufficient for groups that need to handle advanced initiatives.

If Confluence isn’t a precise match to your wants, listed here are some alternate options to contemplate:

Information administrationSureNoSureSure
Challenge administrationSureSureSureNo
Group collaborationSureSureSureSure
Without end free planSureSureSureNo
Beginning value for paid plans$6.05$5$8$5


Trello logo
Picture: Trello emblem

If you wish to keep inside the Atlassian ecosystem to your venture administration wants, then think about Trello, which was acquired by Atlassian in 2017. Trello is thought for its intuitive Kanban boards and easy-to-use job and venture administration options. It integrates seamlessly with different Atlassian merchandise, together with Confluence, so you might conceivably use Trello for venture administration and Confluence for information administration. Learn our full Trello review.


Notion logo
Picture: Notion emblem

If you’re principally in search of a doc and information administration app, then Notion is an efficient different to contemplate. Notion’s information administration instruments are much less advanced than Confluence’s options and current much less of a studying curve in consequence. Notion additionally consists of native venture administration options, so you are able to do it multi functional instrument, although it in all probability gained’t be sufficient for energy customers managing very difficult initiatives. Learn our full Notion review.


Microsoft logo
Picture: Microsoft emblem

This instrument helps groups create websites to share information and collaborate on paperwork. As a part of the Microsoft ecosystem, SharePoint is an efficient selection for organizations which are already utilizing different Microsoft merchandise, resembling Groups. It’s out there as a standalone plan and is included as a part of the Microsoft 365 cloud-based plan as properly. It can be deployed on an on-premises server.

Confluence overview methodology

In the course of the writing of this Confluence overview, we examined the software program short-term, consulted product documentation and regarded consumer opinions. We weighed components resembling pricing, ease of use, consumer interface design and integrations. We additionally think about different standards such because the variety of templates, workforce collaboration options and venture administration instruments.

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